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Financial Policy

We will do our very best to help you maximize the health of your pet while staying in line with what you can afford. The reality is that financial considerations are an integral component of veterinary care and we want you to feel comfortable discussing that with us. To help, we will review a cost estimate with you in advance of all surgical procedures or non-routine medical work-ups.

It is our philosophy and passion to provide outstanding medical and surgical care. That means hiring the highest quality employees, constant training of staff to keep on top of veterinary medical advancements, and using the finest vaccines, medications, and surgical supplies available. Outstanding veterinary services can be costly. Because of this, the following financial policy applies: 

Routine Care Policy

Routine services including health assessment exams, scheduled surgeries, rechecks, vaccinations, boarding, grooming, dog day care, prescriptions, food, over-the-counter products, specialist fees, second opinions, blood tests, x-rays, ultrasound and nurse appointments must be paid for at the time that the services are rendered.

Pet Insurance

As a pet owner, you have the choice to enroll in pet insurance.  Emergencies (like broken bones and gastric bloat) and unexpected veterinary care (like vomiting and diarrhea) is commonplace and can be financially burdensome to many owners.  Additionally, to some owners even routine care (vaccines, dentistry, and parasite prevention) of their pets can be costly.  So we encourage all clients to look carefully at pet health insurance options (please see links below). 

Like insurance for your home, your car, and your health, the time to qualify your pet is before there is a problem.  Once the doctor has done a physical exam, the findings must be placed in the patient record.  This is a legal document and cannot be altered after-the-fact.  Prior physical exam findings and consultations are usually requested by the insurance agency and pre-existing medical conditions are often not covered.  

The following are links to some common pet health insurance companies:

Petshealth Care Plan
Brought to you by The Hartville Group and strategic partner ASPCA.  Available for cats and dogs.
For a free pet insurance quote call at 800-807-6724 or visit their website.

VPI Pet Insurance
Available for cats, dogs, avian, and exotics.
For more information please call 800-USA-PETS or visit their website.

ShelterCare Pet Insurance
Brought to you by Pethealth.  Specifically created to help new owners of adopted pets.  Sign up through the Animal Rescue League of NH and ShelterCare will donate $25.00 to the shelter!